[Michelle]

Check your EOB’s! In December, my husband had some dental work done. They charged him $580 on the date of service.

We just got the explanation of benefits in the mail and his responsibility was $412.

I’ll be contacting the dentist office to refund the difference.

[Brenda]

If they are filing a claim, I tell them I will pay after I see what is left over from the insurance and then I follow through with that

[Courtney]

We have to do this with our kids’ dentist and so far Delta has been really prompt about it.

But the cost of dental work, OH MY GOSH.

[Charlene]

I just had this happen with a dental bill. $218 discrepancy of course I was the one Who overpaid. They said they had not billed something.

Currently I have that as a credit.

We’ll see what happens.

[Francess]

that s a given. I always check my eob s. I have secondary insurance. ended up with a bill that wasnt sent to my secondary.

I’ll need to pay the bill anyway because of the new year deductibles but I want the right hand to know what the left hand is doing.

I told the doctors office ill pay it after I get the rejection from the secondary…

[Dixie]

Dentist can set their fees. Unless under contract that item called “usual and customary fee “does not apply. The fee can not be dictated by insurance unless a contractual dentist.

I worked 38 years in a dental office.

And also did all the claims billings and patient billings.

We usually charged below the Usual fee for this area. But patient is responsible

[Lari]

That happened to me too and the dentist refunded the amount I paid that the insurance covered.

[Gerri]

My dentist has a higher charge than what my dental insurance covers. The difference is not refundable. But my dentist is non participating.

[Lisa]

A lot of times it is an estimate of what you owe. You should have a credit at the dentist.

[Connie]

Your insurance company will tell them what they can charge you. If they won’t refund your money, call your insurance company and tell them…they should intervene

[Leita]

I will only give a fraction of the cost because they always estimate to high.

[Sue]

It’s no big deal. when they want me to pay ahead of time for say a crown or whatever sometimes they charge me more than what the insurance is, but they give me a prompt refund or credit.

sometimes they’ve undercharged me and I owe them money. It’s no big deal.

it is just kind of estimate at the time. I have already had it where it’s a small amount is the difference that I owe them and they’ll just write it off.

If they owe me money, I have never had to ask him for it.

They automatically asked me if I want a refund or a credit.

[Neda]

Is your dentist out of network for your insurance company?

[Author]

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